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Thursday, October 7, 2010

Would you rather have clients or customers?


dictionary.com: Customer - A person who purchases goods or services from another…


dictionary.com: Client - A person or group that uses the professional advice or services of a lawyer, accountant, advertising agency, architect, etc.”


Dictionary.com definitions were shortened to make a point: You shouldn’t want customers anymore after reading these definitions. You want clients. Your focus shouldn’t be on people who buy from you once because you simply have the “merchandise or services” they need right now. You want to develop and nuture an ongoing relationship with people who use your professional advice and expertisewho buy from you because of how you help them, not what you hand them.


Thinking this is splitting hairs; that it’s semantics.It’s really a mindset for success. Cultivate relationships so that you become indispensable for what you know (that you can transfer), how you help, and how you make people feel about the interaction. When you do that, you’re building a client base, not a customer list.

Thu, October 7, 2010 | link          Comments

Sunday, October 3, 2010

DOMAIN NAMES

DOMAIN NAMES: I own a .net domain name & the last couple of weeks a domain broker company was trying to sell me the .com version for a min of $97.00, but I didn't need it that bad & figured it would just expire. It did expire & I just bought for $12.00.


POINT: Be careful when companies try to pressure you into buying a domain name. You can always do a WHO IS search thru one of the main domain sellers & find out expiration etc.

Sun, October 3, 2010 | link          Comments


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